Privacy Policy

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Privacy Policy for Optimum Auto Detailing

Effective Date: 1/1/2023

At Optimum Auto Detailing, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with us via phone, or fill out forms on Meta (Facebook/Instagram). By using our services, you consent to the practices described in this policy.

1. Information We CollectWe collect personal information from users in the following ways:

• When You Fill Out Forms: If you submit a form on our website or through our Meta (Facebook/Instagram) lead generation forms, we may collect your name, phone number, email address, and any other details you provide.
   
• When You Call or Text Us: If you contact us by phone or text (via the local number listed on our website), we may collect your phone number, and any details you share during the communication.
   
• Automatically Collected Information: We may collect non-personal information automatically through cookies and other tracking technologies, such as your IP address, browser type, and browsing behavior on our website.
   

2. How We Use Your InformationWe use the information we collect for the following purposes:

• To respond to inquiries, quotes, and service requests.
   
• To provide updates, promotions, or other marketing communications related to our services (with your consent).
   
• To improve our services and website functionality.
   
• To maintain communication with you regarding any ongoing or future services you may need.
   
• To process payments or refunds (if applicable).
   

3. How We Protect Your InformationWe take the security of your personal information seriously. We employ various technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4. Sharing Your InformationWe do not sell, trade, or rent your personal information to third parties. However, we may share your information in the following limited circumstances:

• Service Providers: We may share your information with trusted third-party vendors who assist us in operating our business (such as communication tools or payment processors). These service providers are obligated to keep your information confidential and use it only for the purposes we specify.
   
• Legal Requirements: We may disclose your personal information if required to do so by law or in response to a valid legal request (such as a subpoena or court order).
   

5. Cookies and Tracking TechnologiesOur website uses cookies and similar tracking technologies to enhance your experience and gather non-personal information about your interactions with our site. Cookies are small text files placed on your device to help us understand your preferences and optimize the website experience.

You can control cookies through your browser settings. Please note that disabling cookies may impact your ability to use certain features of our website.

6. Your Rights and ChoicesYou have the right to:

• Access the personal information we hold about you.
   
• Update or Correct your personal information if it is inaccurate or incomplete.
   
• Request Deletion of your personal information, subject to any legal or contractual obligations.
   
• Opt-Out of Marketing Communications at any time by using the "unsubscribe" option in any promotional email or by contacting us directly.
   

To exercise any of these rights, please contact us using the information provided below.

7. Third-Party LinksOur website may contain links to third-party websites. These third-party sites have their own privacy policies, and we encourage you to review them. We are not responsible for the content or practices of these external sites.

8. Children’s PrivacyOur website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

9. Changes to This Privacy PolicyWe reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact UsIf you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

Optimum Auto Detailing
197 Putnam Pike
Johnston, RI 02919
Phone: 401-678-6400
Email: sales@optimumautori.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.